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I'm another S22 Ultra user experiencing the Boot Loop after One UI 6.1 Update

(Topic created on: 22-02-2025 07:37 AM)
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Vahnglenn
Apprentice
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I'm encountering this issue on my beloved S22 Ultra as well.. it froze all of a sudden, turned off on its own then tried to start and got stuck to boot loop. It then turns off when ran out of battery boot looping all the time, and it's difficult to turn on again as it doesnt respond and will all of a sudden respond randomly turning on but just looping to the samsung splash screen again with protected by nox.. Any recommendation to fix this? I have tons of importantant information onmy phone and it's important for me to be able to use this phone again.. been using samsung all my since dacades back before samsung S line and until S8, S10 plus, S20 ultra and this S22 Ultra.. I hope Samsung cares about us Samsung Warriors as per iPhone users.. but right now I'm not so sure anymore I feel bettayed by Samsung by killing my expensive phone via  One Ui 6.1 update.. 😥

1 Solution


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Solution
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues. There have been some technical threads indicating that the issue will need A Samsung Repair Centre due to issues with the motherboard.

You'll be best advised to reach out to Samsung Customer Services on this.
S24 Ultra

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8 REPLIES 8
MLG_Charizard
Explorer
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Do you have a computer you can connect it too? If you do plug the phone in then wait until it shows the charging circle. Then hold the power+ volume up key. When it shows galaxy release the power key (but not the volume key) and it should boot into android recovery. Then use the volume down key to scroll down to power on and see if it wants to work.
Another thing to check is that the back of the phone isn't swollen. If it is this could indicate the battery has burst causing the boot looping and if this is the case I wouldn't recommend trying to power it on.
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DynamicNik
Student
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lets make a petition or something where affected users can sign up so samsung can know how bug this issue is

Members_lTNKhY2
Student
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I had the same issue and i did a factory reset because that was what Samsung support told me to do. Now my phone power up and then it says to many pin failed input and then it locks for a time period. When i started it last time i inserted the korrekt pin code it says starting up and then its stuck at starting up and then it said phone locked for 24hours due to failed pin. 

So be very careful to factory reset the phone.

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Vahnglenn
Apprentice
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Computer doesn't detect it unfortunately and the phone wont even display any charging status when connected to any usb duch as charger, pc, or anything at all. It's very difficult to turn on as well as it doesnt respond. Very rarely. And when it does, it will just show Samsung, then Samsung Secured by Knox, then turn off again after few seconds and repeat

Solution
Piper123
Samsung Members Star ★
Options
Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues. There have been some technical threads indicating that the issue will need A Samsung Repair Centre due to issues with the motherboard.

You'll be best advised to reach out to Samsung Customer Services on this.
S24 Ultra
Smsngi
Pioneer
Options

Bad bot

AgentLiz
Apprentice
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I'm having the same issue BUT my techy bf might have found a temporary solution until the new system update comes out. He cleared the cache partition and that didn't offer any help so he downloaded Microsoft Launcher from the play store and installed it. By doing this it stops launching  Samsung's 1UI. All my apps are still there and while the look is a tiny bit different, it's been two full days and no boot loops or any glitches. My phone also doesn't feel like it's overheating. Fingers crossed this works until I can back everything up or just buy a new phone. As someone who uses their phone heavily for work purposes, it's been an absolute nightmare so I hope this helps you or anyone else who's equally frustrated!