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Another S22 Ultra fried

(Topic created on: 22-02-2025 12:31 PM)
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Santania
Student
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My Galaxy S22 got bricked by the update a while back. Never had an issue with the phone before and it was literally just lying on my desk next to when it started.

Tried everything, but it will just boot loop again and again. Not usable anymore.

Don't you want return customers..?

1 Solution


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Solution
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Santania 

First Welcome to the Samsung Community Forum. 

Im sorry your phone has been affected by this bootloop. 

We have seen previous posts similar to yours. 

May I suggest to perform a forum search as you will find already existing threads with help and advice within. 

Unfortunately it does seem that home troubleshooting steps won't help in these cases. 

A Samsung Service Centre is the only route. 

I wish you well with a speedy resolution. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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4 REPLIES 4
Solution
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Santania 

First Welcome to the Samsung Community Forum. 

Im sorry your phone has been affected by this bootloop. 

We have seen previous posts similar to yours. 

May I suggest to perform a forum search as you will find already existing threads with help and advice within. 

Unfortunately it does seem that home troubleshooting steps won't help in these cases. 

A Samsung Service Centre is the only route. 

I wish you well with a speedy resolution. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JAMES4578
Samsung Members Star ★★
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Hi @Santania  Welcome to the Samsung Community :smiling-face:  If you are unable to enter safe Mode /Boot into Recovery Mode to clear cache partition /Factory Reset and do Troubleshooting suggests more serious issue which some customers are experiencing.  I suggest you liase with Samsung, further advice in this thread https://eu.community.samsung.com/t5/galaxy-s22-series/another-s22-ultra-boot-loop-victim/td-p/117266...

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues. There have been some technical threads indicating that the issue will need A Samsung Repair Centre due to issues with the motherboard.

You'll be best advised to reach out to Samsung Customer Services on this.
S24 Ultra
Reylob
Samsung Members Star ★
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There are too many cases of this problem. I think Samsung should act proactively and try to find a solution.

It is hard to believe that this is a problem the users have caused.

@Santaniayou should tried to contact Samsung support via the Website using your Samsung account and keep records of it.

 


Technology enthusiast, but not related to any technological company.