06-05-2022 05:23 PM in
|If you already have Disney+ you can still take advantage of the subscription from Samsung by managing your existing Disney+ account:|
1 – Generate your code to ensure you don’t miss out (you have until 11/06/2023 to use it)
2 – Follow the steps here to manage your subscription https://help.disneyplus.com/csp
3 – Once your existing Disney+ subscription has ended, you can use your Samsung code as a returning Disney+ customer
I tried to generate a code at Disney but I can't as I'm an existing user. What do I do now? Do I have to wait until 24th March next year, let the sub end and then redeem the code from Samsung?
06-05-2022 06:11 PM in
Hi @blenky ,
as far as we are aware the offer is available to new and returning Disney+ users (users without an active Disney+ subscription). Have you tried to reach Disney+ support to see if they can accept the code on your current subscription?
06-05-2022 09:46 PM in
06-05-2022 11:05 PM in
11-09-2022 06:52 PM in
Looks like I'll be contacting Disney as well. My paid annual subscription end in March 2023 and the code generated via Samsung is apparently only valid till 23/10/22.
I'm guessing in your case Disney generated you a code you can use on there by using your Samsung code.
Is that correct?
19-09-2022 03:44 PM in
@eszu1979 have you had any luck contacting Disney? I haven't yet bought a samsung device but it's currently saying I'd have to use the code by 30 Nov 2022 but my current disney+ subscription also doesn't end till March 2023, so I'm just wondering if you found a solution otherwise it doesn't seem like it's actually worth anything...
25-11-2022 08:22 PM in
Ok, so I just got in touch with Disney+ and they said the code I have is valid until June 2023. It might be worthwhile getting in touch with Disney+ and seeing when the code will expire.
25-11-2022 10:01 PM in