Hello.
My sister received an S22 for christmas, which was purchased in late november/ early december of 2022. A few days after, we tried to redeem the code for a year of free Disney+, but I couldnt claim at the time due to the region of my card which didnt match the region we were in. I have tried multiple times since, and I still cant redeem it, as I get the error message of:
'This code cannot be redeemed. You either have redeemed it, are already subscribed to the offer, are entering an invalid code, or are outside the required location for this offer. to check, log in to your Disney+ account.'
I do not currently have an active subscription as i let it expire so I could redeem it. I contacted disney last month who said they couldnt help but gave me a month of Disney+ until i could contact samsung support. I have just finished with samsung support who said that they cannot do anything.
Surely I am not the first person to have this issue, and is there anything that can be done, as I cant generate a new code and I am aware that the promotion is ending at the end of march. Is there anything that can be done?
