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can not accept the privacy policy on my s22

(Topic created on: 22-01-2023 01:35 PM)
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Fr02311
First Poster
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Has anyone else had this issue?! Tried to claim the Disney+ offer but I am not able to move past the privacy policy. I tick both boxes but when I press Proceed to Samsung.com nothing happens. Tried several devices -same outcome!

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3 REPLIES 3
Beta22
Voyager
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Which browser do you use? I had similar issues when using the Samsung Internet Web browser but worked fine when I switched to Chrome.

Have you tried using either Chrome or Firefox?

Good luck!
JAMES4578
Samsung Members Star ★★
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Hi @Fr02311   Try clearing the cache to see if this helps,  could also try different Browsers as suggested.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Fr02311
First Poster
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Thank you. I managed to resolve the issue by resetting Samsung Internet
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