can not accept the privacy policy on my s22

[Fr02311]

Has anyone else had this issue?! Tried to claim the Disney+ offer but I am not able to move past the privacy policy. I tick both boxes but when I press Proceed to Samsung.com nothing happens. Tried several devices -same outcome!

[Beta22]

Which browser do you use? I had similar issues when using the Samsung Internet Web browser but worked fine when I switched to Chrome.

Have you tried using either Chrome or Firefox?

Good luck!

[JAMES4578]

Hi @Fr02311   Try clearing the cache to see if this helps,  could also try different Browsers as suggested.

[Fr02311]

Thank you. I managed to resolve the issue by resetting Samsung Internet