18-10-2022 01:43 PM
18-10-2022 03:29 PM
@Mollymay We have a few tips to help you get this working!
First of all, are you using Google Chrome to access the Boost website to claim your offer?
Heres a link you might want to try-
http://www.samsung.com/uk/boost/disneyplus
18-10-2022 03:39 PM
18-10-2022 03:44 PM
Please try using the above link in Google Chrome if possible.
Also, make sure you are logged into your Samsung account on your phone by going to Settings > Accounts and backup > Manage accounts.
18-10-2022 03:47 PM
18-10-2022 04:33 PM
18-10-2022 04:57 PM
18-10-2022 05:08 PM
We are aware of some users having issues making this claim. To help us investigate this, could you please reach out to our teams on either Facebook or Twitter alongside a link to this discussion (to show what checks you have already done with us here) so this can be raised internally to be investigated?
18-10-2022 06:18 PM
22-10-2022 10:37 AM