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Youtube Lag and Crash with Video 4k

(Topic created on: 18-10-2022 11:07 AM)
3174 Views
spiderman94
Journeyman
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Hi, I am the owner of samsung galaxy s22 ultra and I have a problem with Youtube. Specifically, if I see a video in 4k hdr, setting the maximum resolution in 2160p60 HDR in full screen, the video goes to slow motion until the application crashes. I have already done a cache cleaning, uninstall the youtube update and do a factory reset. The problem persists. Do you have any advice? Has it happened pure to anyone? Thank you.

5 REPLIES 5
-Robot-
Samsung Members Star ★
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I just played a 4k video on my S22U and it played without stutter or lag, if anything it showed me how great this phone is
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Bigtasty65
Big Cheese
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I'd say your network/WiFi signal is not stable or even strong enough for 4k viewing. Try lowering the quality setting in the YouTube app to 1080p and see if it can maintain playing that.
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spiderman94
Journeyman
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I have a fast fiber and in spite of everything it happens. if I go down to 2k it doesn't happen, in 4k it does

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Jeet Chowdhury
First Poster
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I am having similar issue on my S22+ from yesterday... It's lagging and shuttering for few seconds then crashing for 4k 60 fps video...

I do have a 1gbps fiber internet...

ortiz9000
First Poster
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It has recently started happening to me. It only happens when i play a video with 2160p @ 60FPS. 

regular 2160p videos are not affected and play normally 

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