Cannot claim Disney Plus on S22 Ultra

[EVeeie]

I've tried all chrome, edge and internet on the device to claim but it keeps telling me to sign in when I already have. 

The internet page just tells me to scan the QR code. 

I have contact on phone, email and live chat to support team, customer service and promotional team and nobody knows what to do 😞 

Any clue on how to redeem this offer please?

[XsD]

I first tried it in Chrome. Got a Forbidden error page. Then tried chrome again, then samsung internet. The page refreshed with no changes. 

Now it's saying email already exists. 

I haven't gotten any email confirming that it's in process or anything and I remember there being a time limit to claiming the offer as well. 

[XsD]

Received email with code and redeemed it successfully. Just needed to be patient. 

Still feedback to whoever built the Code redeem landing page. It might be a good idea to put the 28 days waiting period information in BIG text, instead of the small print at the bottom. (Almost) no one reads the fine print. 

Note: Apologies to the moderators for the duplicate posts. But I had left a complain message in all of them earlier about something not working. So thought  I'd leave a matter resolved message in the same ones as well. 

[jennak]

I've been talking to samsung about my issue for nearly 3 months now, since I still am unable to claim my disney plus that came with my phone. Everytime I call up, im assured that my problem will be handled and yet, not a single confirmation email is sent and Im sitting here twiddling my thumbs. Nobody ever responds to my emails either. Absolute joke

[EVeeie]

I went straight to their social media and someone was able to help. Worth a try

[oIClark]

Was having the same problem was on the phone to Samsung and Disney and no luck so I come on here and got it to work 😕 I have the s22 ultra. Changed my password for my Samsung account and deleted all data on the Samsung browsers by holding down the app and clicking the i top right then storage then clear cache and clear data I then went to this site

https://www.disneyplus.com/redeem

And then went to

https://www.samsung.com/uk/boost/

And it worked had to pay a pound but I now have the 12 month

Make sure to click the links from the app Samsung members

Good luck young jedi's