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S22 ultra won't charge up

(Topic created on: a week ago)
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savinu
Pioneer
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What is going on with my s22 ultra? It's hot in the uk, but I got my fan turned on and thr phone isn't even warm, it just won't letme charge, and my sim card won't show up either. 
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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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Original Samsung cable and charger? Was the phone used while charging? Do diagnostics via Samsung members app. Also clear phone cache partition and or hard reboot the phone 

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arianwen27
Big Cheese
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Out of curiosity, download an app like ampere https://play.google.com/store/apps/details?id=com.gombosdev.ampere and see how hot it says your battery is. It should tell you the temperature your phone believes the battery is
savinu
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Ok thanks, and yes original Samsung ones
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arianwen27
Big Cheese
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Oh also going to go on a stretch for this. You have no cell service. You have a notification saying your sim is off. So you have a sim. You have an overheating warning.

When a phone gets really really hot, it disables the sim to cool down. I wonder if your phone is overheating a ton, has disabled the sim and stopped the charger due to heat
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johnz237
Legend
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In cases like this, I would suggest reaching out to Samsung directly. As the warning indicates, something is getting very hot, backed up by the SIM being disabled.

Have you installed any apps recently? A rogue app could cause this. Attempt booting into safe mode and see if this continues.
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