30-05-2024 12:29 PM
Hello
Brand new s22 just out of the box, just turned it on for the first time, but it's on logo loop.
Any suggestions?
Thanks
Solved! Go to Solution.
30-05-2024 10:54 PM - last edited 30-05-2024 10:55 PM
01-06-2024 04:38 PM
Wiping the partition didn't work, however the full reset worked.
But how can I confirm that my phone was never used before, any logs I can extract?
Yes, I know, sealed, brand new, purchased myself from an authorised seller.
But what happened gave me second thoughts.
30-05-2024 12:35 PM - last edited 30-05-2024 01:26 PM
30-05-2024 01:33 PM - last edited 30-05-2024 01:39 PM
From Vodafone, in 2022, but never opened it until today.
I plugged it first and it was 44%, so I just took it off the charger and opened it, and it went into loop mode.
I never experienced this with a new Galaxy phone before, does the loop mean something? used? the security sticker was intact though, is it normal with new Galaxy phones?
30-05-2024 01:36 PM
30-05-2024 01:44 PM
How can I turn it of, tried several methods but still on loop.
Also, I never experienced this with a new Galaxy phone before, does the loop mean something? used? the security sticker was intact though, is it normal with new Galaxy phones?
30-05-2024 01:57 PM
30-05-2024 02:06 PM
Yes, brand new. purchased myself, not a gift.
is there anyway to know if it was refurbished, or used?
I managed to turn it off with the volume+power but the phone had to be plugged, didn't work without being plugged.
30-05-2024 02:09 PM - last edited 30-05-2024 02:10 PM
30-05-2024 03:04 PM
Thanks, I was referring if it is possible to know by looking thru the phone itself.
It was purchased as new at the store.
30-05-2024 03:25 PM