That's strange, @Members_xcQjIq9. Have you consulted the guide below (from Samsung US) to see if the steps help you to allow notifications from the app?:
https://www.samsung.com/us/support/answer/ANS00062618/
If the issue persists, however, then you might need to liaise with the app developer via the details provided on its Google Play Store app listing.
Please let me know how you get on with this.
@Members_xcQjIq9: Try heading to Settings > Apps > Select the relevant app > Permissions > App notifications > Allowed. Let me know if this helps.
I have this same issue with the "Bands in Town" application. It began after I installed the August 1 Security Patch on August 25.
This application sends me emails in addition to push notifications and I can review the notifications that I should have received within the app itself. Prior to this update, I was receiving notifications without issue. If I check the notifications settings within the application, I have them selected.
If I check the notification settings within the system settings, I see that not only do I not have an option to enable notifications, I see that the notification permissions are not available to be granted to the application, meaning that the permissions are denied for this application to send notifications within Android.
I have deleted the app data and cache, uninstalled the app, rebooted the phone, and the reinstalled it and I am still prevented from enabling notifications. Again, without the ability to grant the application the notification permissions within Android, it will never be able to send notifications. Here is an example of an application that is working correctly. As you can see, the app has the notifications permissions and notifications are allowed. Bands in Town is completely prevented from being granted those permissions.
Can you please verify if you have the same issue granting the Mezurio app the notification permissions and can you please confirm if you have installed the August 1 security update?
