06-11-2020 02:14 PM in
Sat on my Galaxy A10 and broke it, mostly. Still boots up, but virtually impossible to operate. Some, but not much at all.
Got a new A10s, inserted my sim, went through the setup, etc.
Now, I look at my old phone and see the Notes still there. I have disabled wifi, turned off mobile data, turned on Airplane mode, everything I can think of to "disconnect" the old phone from the any online connections. And still, my Notes appear there!!!
I haven't been able to access them through Samsung Cloud on my new phone. So it makes me think they are stored in the old phone itself.
I really want to retrieve them, but how? Are they on the old phone somewhere, encrypted or something?
Any insights or assistance are welcome. Thanks.
06-11-2020 03:54 PM in
Hey @Monsieur ,
you can find how to restore this on your new phone by following the steps found in this page: https://www.samsung.com/za/support/mobile-devices/how-do-i-restore-samsung-notes-from-an-old-device-...