Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Where are Samsung Notes kept?

(Topic created on: 06-11-2020 03:14 PM)
Monsieur
First Poster
Options
Galaxy A Series

Sat on my Galaxy A10 and broke it, mostly.  Still boots up, but virtually impossible to operate.  Some, but not much at all.

Got a new A10s, inserted my sim, went through the setup, etc.

Now, I look at my old phone and see the Notes still there.  I have disabled wifi, turned off mobile data, turned on Airplane mode, everything I can think of to "disconnect" the old phone from the any online connections.  And still, my Notes appear there!!!

I haven't been able to access them through Samsung Cloud on my new phone.   So it makes me think they are stored in the old phone itself.

I really want to retrieve them, but how?  Are they on the old phone somewhere, encrypted or something?

Any insights or assistance are welcome.  Thanks.

 

0 Likes
1 REPLY 1
TessM
Moderator
Moderator
Options
Galaxy A Series

Hey @Monsieur ,

 

you can find how to restore this on your new phone by following the steps found in this page: https://www.samsung.com/za/support/mobile-devices/how-do-i-restore-samsung-notes-from-an-old-device-...

0 Likes