Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Pop up advertising.

(Topic created on: 14/04/21 12:29)
Maver56
Apprentice
Options
Galaxy A Series
Hi. On start up / unlock of my phone I get popup advertising which blocks me from answering calls. I have no interest in anything that appears and need to know how I stop this. The info attached suggests that these are pushed by Facebook but I have disabled every function that might be causing this and these still appear. Really annoying. Any advice gratefully received.

image


0 Likes
4 REPLIES 4
JAMES4578
Superuser I
Superuser I
Options
Galaxy A Series

Hi @Maver56  It would seem that an app is causing this problem, you may be able to pinpoint ones which are causing a problem though it could also be malware.  See advice here https://www.samsung.com//support/mobile-devices/ads-found-on-galaxy-device/      

0 Likes
Maver56
Apprentice
Options
Galaxy A Series
Many thanks James. I'll try to root out the problem.
0 Likes
Mitzzz999
Helping Hand
Options
Galaxy A Series
Remove any 3rd party cleaning apps if you have any. Some of them actually have ad ware built in them.
0 Likes
Maver56
Apprentice
Options
Galaxy A Series
Thank you Mitzzz999. I deleted a Walk Tracker app. That seems to have stopped the popups.