10-04-2025 04:51 PM
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I could really use some help with this one. I have a Samsung A13 5G phone. I used to never have an issue receiving notifications, especially X and Firefox. Now if I have the screen shut off with the button the notifications only come when the screen button is pushed again and there is an avalanche. This started about a month ago. I have been through notification, battery, data, you name it I probably have tried the settings for it.
I tried setting modes for home and the car to address this, I downloaded the Glimpse app which is supposed to light up when notifications come in, and nothing. While I am typing this on my desktop the notifications are coming up on the PC as I have them set up. Nothing on the phone. But if I push the button to have the screen on they finally come through.
I do not have any kind of powersaver, battery optimization or sleeping of apps allowed. I had actually added Firefox and X to never sleeping apps the other day. Now not only have they disappeared from the never sleep settings but if I go into apps to choose them again they are not there.
I reached out to Samsung and we reset all settings. I reset the phone and then went through all the individual settings to return them to where they were. Nothing has changed at all.
I don't know what else to do. Any help would be appreciated. Thank you.
15-04-2025 12:50 PM
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This could be due to a couple of reasons related to settings, app behavior, or even an issue with system updates or conflicting apps.
15-04-2025 04:00 PM
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Thank you for answering. Not only through Samsung themselves but through various searches I have looked and not find an answer. According to notifications, sleep, battery, app settings, everything is spot on. We reset all the settings and it did nothing. It is not when texts come through, only APP notifications. It is all apps that do it now, not just certain ones. I am having Twitter, Firefox, Facebook, Amazon, notifications all not coming through till the screen is on. Since it was working fine until a little while ago it could be a system update but I don't know if you can roll those back on a phone. Do you have any information on how to troubleshoot conflicting apps? I know I can do a factory reset but wasn't trying to go that drastic.
