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Original topic:

How to unlock A8 2018 with cracked screen? (auto restart each night forces pin entry, which is impossible)

(Topic created on: 14-09-2020 10:35 AM)
StanHants
First Poster
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Galaxy A Series

Hi folks, yesterday I dropped my A8 2018 and cracked the screen and now i cannot unlock it to download photos etc. as a 'Mass Storage' device from my laptop.

 

1. Screen damaged preventing PIN entry

2. Fingerprint active

3. Phone auto reboots every night, forcing PIN entry first log on - which is impossible as screen is dead

 

I have my old S6 which is up and running and need to restore from backups etc.

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3 REPLIES 3
Aoshea
Journeyman
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Galaxy A Series
If you have backed up your phone, set up a new Samsung phone and go to restore, hopefully everything will repopulate the new phone from the old depending on your settings
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DaveNewco
Journeyman
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Galaxy A Series
if you have a usb adapter that fits the charger port USB type C to A or USB type B to A (cannot remember which port is on A8) then you could plug a pc mouse into that to enter your pin if you can still see the screen the you could back you device to cloud storage or sd card.
Qwerty7
Helping Hand
Options
Galaxy A Series

Yeah. A8 is a usb C port btw not like the crappy A7 with micro usb and slow charging 

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