10-02-2022 04:43 PM
After the last software update of my A52 smartphone ( febr 7th 2022 approx) there is a problem with my wireless headphones (Sennheiser Momentum 3). Immediately when connected (bluetooth), the sound is paused and when the connection is canceled the sound starts again. It happens with Deezer, Spotify, Youtube etc. Its not a defect of the headphones. It works fine with my macbook, iPad and other smartphones. Tried a lot including reset to fabric but with no result.
Anyone an idea to resolve this problem? Thanks a lot!
Solved! Go to Solution.
10-02-2022 08:45 PM
Hi @Sidonia007. When you use different headphones with your phone do they work okay?
10-02-2022 10:54 PM
Hi Beth_S, I have no access to other wireless headphones. So I don't know if they will work. By the way, when wired my Sennheiser is working well. So it seems it has something to do with Bluetooth.
11-02-2022 11:54 AM
I also have the same problem after the update (from 11 to 12 android) with Sennheiser Momentum 2. With other devices like mac or honor, it works fine. I tried to unpair the device, update the firmware of TWS 2, but still see the same problem. I also find some topics on Reddit, related to this problem, not sure should I attach a link or not.
11-02-2022 03:11 PM
11-02-2022 03:13 PM
Developers Options Menu > Bluetooth settings:
Audio Codec from aptx tot SBC and enabling "turn off A2DP hardware offload"
11-02-2022 03:32 PM
@Sidonia007 , thank you so much, it resolved my issue.
22-02-2022 07:13 PM
Works for me too, thanks!!!
I just got my new Momentum 3 and I thought I had got broken headphones... Then (having already some experience with Samsung devices) I tried another Android phone and the headphones worked perfectly.... I'm sooo looking forward to buying another phone which won't be Samsung... *facepalm*