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Original topic:

Galaxy A32 5G is not charging anymore

(Topic created on: 28-04-2022 08:36 PM)
Sandrouk
First Poster
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Galaxy A Series
Since my last software update few days ago, my Galaxy A32 5G is not charging anymore. Does anyone have the same issue? I wish I could reverse the update 😕


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3 REPLIES 3
AndrewL
Moderator
Moderator
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Galaxy A Series

@Sandrouk: Are you using the original USB-C cable that came packaged with the device, and are you using an official Samsung plug adapter? If so, have you tried connecting your A32 5G to a home computer to see if you're able to establish a charge in this manner? Do you have access to another charger that you can try to see if this helps? If the issue persists, press and hold on the Samsung Members app icon > Diagnostics > Cable Charging, and follow the on screen prompts. Does this test flag any issues? 

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Migs0
Explorer
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Galaxy A Series
I've had the same issue with my S21, it foesnt always charge of sometimes it only charges if I open the case and I've tried it in 3 different chargers, all official Samsung.
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Sandrouk
First Poster
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Galaxy A Series
Yes, I have try all of your suggestions as mentioned to Samsung on Twitter. All my original chargers are also working with other phones but not with my A32 5G since the software update.
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