Erasing personal data

[dany1946]

I am about to give my A10 phone to an Asylum Seekers charity and I need to make sure all my personal data (passwords, photographs, contacts) are removed. How do I do that please?

[TessM · Accepted solution]

Hey @dany1946 ,

that is so kind of you. A Factory reset and removing all the accounts and SD cards will do the trick. You can find how to remove everything from your phone here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

[dany1946]

Many thanks for your very speedy response.