25-07-2022 08:47 AM in
Last night, I got an update for my A72 (A725FXXU4BVG1). I kept it on scheduled install at 3 am in the morning. Next day I wake up I found out my phone is switch off and stuck on android recovery mode.
When I choose try again of power off it comes back to this after trying to restart.
I cant detect this device on smart switch while connected to pc .
I want to know if I could backup data through Erase app data option. What does it actually erase. Is it same as erasing cache or wipe data / factory reset?
I can share the rescue logs if needed. Please help!
25-07-2022 09:02 AM - last edited 25-07-2022 09:05 AM
20-10-2022 04:23 AM in
This is a very common issue with Android Smartphones. What you need to do is;
1. Factory data reset the phone
If not resolved.
2. Install the official firmware
If still not resolved
3. Enter recovery mode and wipe cache partition
If still not resolved you may check this article on bootloop. I am not sure whether I will be able to post links though;
How To Resolve Android Boot Loop On All Samsung Galaxy Smartphones?
12-11-2022 05:48 PM - last edited 14-11-2022 02:39 PM
How did you fix this
Very strange just happened to me the other day
It's stuck in a bootloop
Wiping didn't help
14-11-2022 01:51 PM in
There is no perfect solution apart from changing the motherboard if you still have warranty.
If not please try the tutorial mentioned in the above comment.
14-11-2022 02:42 PM in
I guess I have to look for a motherboard
No warranty in my country
& a motherboard is expensive here
15-11-2022 07:34 AM in
Did you tried the tutorial? It's a temporary fix.
You may also try contacting Samsung CEO support.
15-11-2022 11:20 AM in
Yes I did
Flashed the firmware
I think it's a cpu issue
16-11-2022 03:01 AM in
Please try installing custom recovery like TWRP and try resetting and wiping cache partition from there.
If still didn't help contact Samsung Service center.
16-11-2022 03:03 AM in
Thanks I'll try that
I'll let you know how that went