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Samsung A52 - unable to move photos or delete to recycle bin

(Topic created on: 25-07-2022 11:10 AM)
4978 Views
Derve
Apprentice
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Hi,

I have a problem with photo gallery in my A52 in that it won't let me move photos across folders or delete them to my recycle bin. 

It's only started to happen fairly recently.

Grateful for any help.
5 REPLIES 5
AshP_
Moderator
Moderator
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@Derve That does sound odd, are you receiving any error messages when you try to move photos or delete them? Could you have a go at clearing the cache of the Gallery app to see if this helps? You won't lose any data. Just head to Settings > Apps > Gallery > Storage > Clear cache to do this.

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Derve
Apprentice
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I've not seen any error messages that I'm aware of. I just get "unable to move" or "unable to delete", that type of thing. I'll try clearing the cache and see if it works. Thanks for your help.
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Derve
Apprentice
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Just tried and got the message "couldn't move item to the recycle bin."
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Jo B1
First Poster
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I have the same phone and the same issue - option to move tot recycle bin is there but there is no response when you click on it. Seems to have occurred after the last update was performed on my phone. 

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Ronakwadhwa
First Poster
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Did you find any solution to this?

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