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Original topic:

Erasing personal data

(Topic created on: 23-01-2021 02:55 PM)
268 Views
dany1946
Student
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I am about to give my A10 phone to an Asylum Seekers charity and I need to make sure all my personal data (passwords, photographs, contacts) are removed. How do I do that please?

2 REPLIES 2
Solution
TessM
Mastermind
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Hey @dany1946 ,

 

that is so kind of you. A Factory reset and removing all the accounts and SD cards will do the trick. You can find how to remove everything from your phone here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

dany1946
Student
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Many thanks for your very speedy response.