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Email not showing in Sent items

(Topic created on: 04-07-2023 08:04 AM)
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teddy28
Student
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Can anyone help. If I spend a while composing an email to send from my galaxy A52 phone, once I've sent it, it isn't showing in my Sent items which is really annoying when I have spent ages typing it. I can't find it anywhere so I have no guarantee it has been sent. It only happens when I spend a while composing an email. It isn't stuck in the outbox nor the drafts folder. On some occasions I have asked the recipient 'did you get my email' and they'll say yes so why can't I see it anywhere? Thanks
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15 REPLIES 15
Members_fLGJKfx
First Poster
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Go to General setti gs......leave conversation Box unchecked.

Works on my S24 Ultra

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Sharvan
First Poster
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Thank you, it works

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Smile25
Explorer
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I'm having the same issue. I can see them on outlook but not on my samsung email app. I have deleted so many messages to make space and still nothing?
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aargh
First Poster
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This has just started to happen with me on bt-email. What a good idea to cc self. I'll do that.
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Gaye1
First Poster
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I was having problems too. I did the conversation box thing and it made no difference but I have two Gmail accounts and somehow I was sending from one account and trying to see it in the other one and yes, everything is synced.  So now when I send an email I need to make sure I send it from the correct account 

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Members_PyGxceu
First Poster
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I had the same problem. Go to setting, select the Gmail address you have the problem with. Go to "Limit retrieval size" (in my case it was 2kbyte) and select "No limit".. (next to it I have enabled Sych sent folder as well, but I am not sure it has an impact - fyi, just for the case)

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