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Registration

(Topic created on: 04-07-2023 01:02 PM)
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Mehran Nazari
Student
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Trying to register my new A54 5G but it fails when I put S/N!

Also Tried the RQ scanner but it doesn't pick the code!

Any suggestions would be appreciated.

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3 REPLIES 3
Badger42
Helping Hand
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Have you tried using the IMEI number to register the device?
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AndrewL
Moderator
Moderator
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@Mehran Nazari: Are you attempting to register your Galaxy A54 5G in the Samsung Members app > Support > + Register? If so, please head to Settings > About phone, and make a note of your model number and IMEI number. Now, head back to Samsung Members > Support > + Register > Manual input or barcode > Enter info > Phone, then enter the details in the relevant fields. Let me know how you get on.

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Mehran Nazari
Student
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No I just used the serial number  as they asked for. 

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