WiFi calling disappeared?

[Jules_Jan]

Since doing the July update WiFi calling has completely disappeared from my phone? Tried accessing it through quick menu - nothing. Tried the longer way through calls and settings - still nothing. Tried turning the phone off rebooting without SIM card then putting SIM card back in - still nothing!

Any one been hit with the same problem & found a solution? 

[Fiona26]

You may need to contact the network you are with. Maybe something they need to do their end.

[Jules_Jan]

Thank you! I've give them ago too. Said they changed some settings at their end let's hope it works in the next 24 hrs 😊

[Stephenghc]

Appreciated if youd return to say if there was a solution to the problem. I'm

 having the same problem - that WIFI Calling stopped (in UK) on 8th August 2025. There is no WIFI Calling Switch in my Settings menu. Couls it be 'removed' in Updates affeting newer  models? No support since last year  for 4yo 'old' A12's!

[Jules_Jan]

No problem! It's all controlled by the network provider. Not sure if the update did have anything to do with it or it was bad timing. If you call your network and ask them to turn on WiFi calling for you the symbol should come back in your main menu after 24 hours