My phone updated on 22/04/2019 and since this date my bluetooth will not connect to anything.
I first tried with my fitbit, a charge 2. It pops up on the screen saying 'connected charge 2' and then 'disconnected charge 2' after about 15-30 seconds. If I try to sync the fitbit through the app a few times, it comes up saying there is a bluetooth issue and to reset bluetooth, but when I press this it doesn't make any difference. I thought it was the fitbit but it won't connect to my satnav either. For this it keeps popping up telling me to put in the password - it then tries to connect and says it can't.
I spoke to a guy on the live chat who guided me through clearing my cache and data on bluetooth, and reseting all network connections. However nothing seems to work. Any ideas?
Same issue here. Clearing cache and data allowed it to connect back to my cars build in bluetooth but took a few atrempts to search for it. Still won't sync to my fitbit nor search for it at all.
I have had EXACTLY the same issue with my A8 since the last update. My Fitbit charge 2 was working with it until then but now it will not connect.
SAMSUNG this is a big issue for me as I am a carer for my husband and have to have my phone on vibrate at work but was using the notification from my Fitbit to tell me if I had a text or call as my hubby often needs medical help during the day and I have to work.
Please sort out whatever you did asap.
In fact the bluetooth is just playing up period! It now either does not connect to the car kit or intermittently switches back to the handset. I currently hate my phone!!
Following too! My A8 also won't connect with my fitbit Alta hr or my car, super annoying! I've also cleared my Bluetooth cache but it doesn't help. When I try and scan for new devices nothing comes up, I can't even re-pair.
So Samsung, starting to look like you've got a problem here... What are you going to do about it? Anyone from Samsung monitoring these boards?