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Original topic:

BBC sounds App not working on wifi

(Topic created on: 19/02/21 15:03)
monthesheep
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Galaxy A Series
Bit of help needed. For some unknown reason the BBC. Sounds app on my A51 will not work using WiFi. It will work no bother using mobile data so the app is fine. The mobile has no other issues using WiFi so my WiFi is fine too. I have uninstalled and reinstalled the BBC sounds app but still only works using mobile data. I checked the app on a S20 and it works no problem using WiFi. I'm stumped.

Anyone got any thoughts?
Cheers
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3 REPLIES 3
TessM
Moderator
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Galaxy A Series

Hey @monthesheep ,

 

how strange! I have had a look at this and found this BBC page that may help you: https://www.bbc.co.uk/sounds/help/questions/mobile-and-tablet-issues/help-fixing-mobile-tablet

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monthesheep
New Member
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Galaxy A Series
It's totally weird. I followed the steps on that page. Made no difference. I am going.ro try using different WiFi later to rule out a WiFi issue.
Thanks for looking.
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Gavlee2010
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Galaxy A Series
my BBC sounds app takes absolutely ages to buffer at start on my s21 ultra as well I've deleted app and nothing. I think until the Devs find the fix
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