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Original topic:

A51 issues

(Topic created on: 09-07-2021 07:43 AM)
kamleshp
Student
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Galaxy A Series
Hi 
I have a Samsung A51 which stopped working. Booked it in with Samsung as its under warranty. They are saying the phone is bent and sent me a bill of £160 has anyone else had issues where the phone won't turn on?
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4 REPLIES 4
strawberry cake
Hotshot
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Galaxy A Series

@kamleshp 

 

do you have a photo of the whole phone before sending it to centre?

this may prove that your phone wasn't bent 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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BandOfBrothers
Superuser II
Superuser II
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Galaxy A Series

We're you aware that your phone was bent @kamleshp ?

There are various ways of trying to reboot a phone however if their is hardware damage inside or the software has failed then the best course of action is a Samsung Experience Store or Samsung Service Centre.


Current Phone > Samsung Z Fold³ 5G.

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kamleshp
Student
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Galaxy A Series
I checked it before I sent it and it was fine. I am waiting for dpd to supply me pictures also
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kamleshp
Student
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Galaxy A Series
Thanks
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