NETWORK issues on A16 4G

[arianwen27]

Can you give more info?

[Members_lpBhEpy]

I have A16 but no issues

[johnz237]

Hi! Welcome to the samsung members community!

Could just be your provider- have a gander at the status online. Only answer to give being no info provided at all

[EzikeBryan]

Network speed is so slow, I can barely load web/social media pages. Then Zoom meetings? I frequently lose connections, can barely hear people on the other end, I am barely heard when I'm speaking. This wasn't happening before; it started when I updated to One UI 7. I honestly regret the update for this singular reason. What's the use of the phone if I can't get good internet services?

[EzikeBryan]

I don't understand

[arianwen27]

Are you using wifi or mobile data?

[johnz237]

Network as in SIM mobile data/ wifi?

To me this is normally the provider over the device itself. Have you contacted your provider

[EzikeBryan]

SIM mobile data. I have already contacted my network provider and they reviewed and assured me that my network is in best working conditions. Other users with the same SIM are experiencing no issues. 

[EzikeBryan]

Mobile data