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The firmware update for Evo 970 plus is not working.

(Topic created on: 23-06-2023 06:51 PM)
8453 Views
medvedvvs
Journeyman
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So, tried the firmware update ISO image taken at https://semiconductor.samsung.com/resources/software-resources/Samsung_SSD_970_EVO_Plus_4B2QEXM7.iso

But it cannot detect drives. Drives are visible in the system (500Gb and 1Tb) one from 2022.08 and the other 2022.12.

The same (OLD!!! it was Phenom 8x) computer works with SSD 980 drive and update was OK. Core5 old comp does not work.

The trick with initrd image replacement in ISO image does not help: the same story. RAID is turned off (it is an old computer).

The firmware update ISO image totally does not work on new computers (Ryzen and Core; tested 5 comps with different chipsets  and  cpus). And the RAID option (SATA, NVME etc.) is turned off (as prescribed in PDF). And SSD 980 firmware updater was not able to detect drives on new computers too.

Guys! It is a deep shame!

11 REPLIES 11
DJArty
First Poster
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Confirm! Magician show 2B2QEXM7 but iso for new 4B2QEXM7.
Also iso image dont even work with my 13th Gen Intel(R) Core(TM) i5-13600K integrated video.
See just black screen. So cant update Firmware via Magician, cant update Firmware via iso boot image.

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alexceltare2
First Poster
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Okay, so by the looks of it, the 970 Evo Plus series comes in 2 revisions. One originally with Phoenix controller with fw version 2B2QEXM7, and the newer one with Elpis controller with bigger SLC cache found in the 980 PRO with fw version 4B2QEXM7. This discrepancy is due to the pandemic chip shortages. Samsung unfortunately doesn't acknowledge this mixup in their firmware site.

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