search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

C43J890DK bricked due firmware update

(Topic created on: yesterday)
48 Views
Marcel458
First Poster

yesterday

Options

I made a mistake by trying to update the firmware of my C43J890DK Curved monitor. It had version m-J8943CGAA-1004.1 on it and I downloaded and applied version m-J8943CGAA-1006.2. Unfortunately I no longer have an image after this. The monitor turns on, but no menu or image is visible. Trying to install the firmware again by operating the button "blindly" results in the USB stick turning on, but the installation does not seem to start. Not even after renaming version 1006.2 to 0000.0. Does anyone have any suggestions on how to fix this?

0 Likes
3 REPLIES 3
Blessed4life
Samsung Members Star ★

yesterday

Options
Hi, I'd say contact Samsung customer service just to be on the safe side.
0 Likes
Marcel458
First Poster

yesterday

Options
In response to Blessed4life

I did that of course and the support employee did not go further than asking whether the cables were in the right place. I could submit a repair request, but I don't want that.

0 Likes
Blessed4life
Samsung Members Star ★

5 minutes ago

Options
In response to Marcel458
OK, if you don't want to get it repaired by the official retailers, you could then check out other options online or YouTube!
Hope this helps.
0 Likes