reset samsung T5 (external ssd) to factory settings

[Art_D]

Hi!

Can anyone explain how to reset the own Samsung ssd t5 to factory settings , I`ve forgotten my password and now do not know what to do?

[CarloL]

Hey @Art_D, you can get in touch with the External Memory Team on this one. They can be contacted by sending an email to samsungmemory@hanaro.eu or by calling the number 0330-SAMSUNG (726-7864).