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secure folder feature missing after factory reset on Galaxy Book 3 Ultra

(Topic created on: 07-04-2025 09:34 AM)
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schinderhannes
First Poster
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Hello,

I have a Samsung Galaxy Book 3 Ultra. I had to factory reset my laptop due to a repair that was needed

After setting up my device again, the secure folder feature on my laptop is no longer available. It could be activated in Samsung settings, pressing the Windows button + F12 would show/hide the secure folder.

I downloaded all samsung apps and had them updated, but the feature remains missing. I have Samsung Settings Version 7.0.10.0, same version for Samsing System Support Service.

Does anyone know how to make this feature available again?

Thanks!

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2 REPLIES 2
Ginsing64
Troubleshooter
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Pull the screen down from the top and look in the quick settings menu. It may be in there too activate it again.
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schinderhannes
First Poster
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Hey Ginsing, thats for your response. Unfortunately, the feature cant be found in the quick settings menu.

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