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Magician 7.1.0 not initializing

(Topic created on: 30-03-2022 05:30 PM)
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spearson0
Explorer
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When trying to update to 7.1.0 of Magician I get the following message.

Screenshot 2022-03-30 112611.png

I tried reinstalling v7.0.1 and upgrading three times now and still receive the same message.

I currently have an Evo 850 SSD installed in a Dell Optiplex 960.

Let me know if you need additional information.

77 REPLIES 77
Growler505
Journeyman
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Alas trying to shutdown the process and restart it is still unsuccessful for me. It is frozen in  Status > Starting.

Normally I'm happy to waste a few hours problem solving issues like this, but right now I don't have the time to do this on a non-core application. I just need the computer to work so I can do my work, and repeated error prompts like this on startup drive me nuts. So I have rolled back to v7.0.1 

As an aside, I am disappointed Samsung doesn't give the option of allowing old version downloads from their website and I am forced to download from a (less secure?) 3rd party site. They need to accept the fact that as big and as good as they think they are... sometimes they make mistakes and their software doesn't work flawlessly for everyone.

(Forgive me if they do allow old version downloads... But I couldn't find it from the Samsung download site I used.)

caccamo88
Journeyman
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finally after 3 days can say v7.1.0.770 works fine for me. Pretty sure at the beginning was lasting almos 1-2 days at most then crash again. But so far 3 days passed

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Growler505
Journeyman
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Thanks spearson0.

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CarlH
Moderator
Moderator
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Hi all. We are aware that the latest version of the Samsung Magician software (7.1.0) is causing some issues for some of you. We are looking into this and will update you as soon as we can. 

EnragedSimian
First Poster
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I had the same problem with serveral versions of 7.x.

 

Setting SamsungMagicianSVC in services to "Delayed Start" fixed it for me.

To attempt this:

 

1) Press Start->type Services.msc

2) When the services app comes up scroll down to SamsungMagicianSVC and double click its entry.

3) In the dialog box that comes up, change the startup start from "Automatic" to "Automatic (Delayed Start)."

4) Click "Apply" and then "OK" to dismiss the dialog box.

 

Reboot and it should work.

This fixed it for me.

Kondado
Apprentice
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I might give this a try tomorrow. I'll post again if it worked or not. Thanks.

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Herman22
First Poster
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Worked like a charm. Thanks

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EXPERIMENTONGOD
First Poster
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I can confirm this solution works, I was having the same issue with Magician 7.1 and after configuring the service as "Delayed Start" I don't get the error message. Previously the service was stuck on "Starting". Thanks!

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spearson0
Explorer
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@EnragedSimian, thanks for posting these steps. What's interesting is on my machine it's set to automatic and haven't had an issue opening it after I uninstalled the previous version and reinstalled the latest one, 7.1.0.770  and rebooted last week. It seems each machine is different where one it might work fine and another it doesn't.

Screenshot 2022-04-05 103327.png

@CarlH, thanks for posting, I'm glad you are aware of it and are looking into it.

EXPERIMENTONGOD
First Poster
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For me, the error didn't happen all the time, I think it's only when the service gets stuck on "Starting" after booting into Windows. Very weird indeed, glad to know Samsung is looking into it.

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