Magician 7.1.0 not initializing

[spearson0]

When trying to update to 7.1.0 of Magician I get the following message.

I tried reinstalling v7.0.1 and upgrading three times now and still receive the same message.

I currently have an Evo 850 SSD installed in a Dell Optiplex 960.

Let me know if you need additional information.

[m21ahp]

same problem

samsung magician version 7.1.0.770 not start correctly

but ver 7.0.1 is work correctly

[Kondado]

I'm having the same problem with 7.1.0.770. Rebooting doesn't solve it. Since there are already so many complaints in these few days, it's a widespread issue. Samsung fix this. Also, where can I get the latest stable release?

[Kondado]

https://samsung-magician.uptodown.com/windows/versions

Not an official domain, so use with care.

[m21ahp]

this the same official version by that problem

[Growler505]

This problem is NOT SOLVED and should not be marked as solved. Many people are still having this issue.

I have re-installed over writing the original install. Then done a full uninstall and re-install and neither has fixed the problem.

I am now looking to rollback my installation to a previous working version.

This issue has NOT BEEN SOLVED.

[Growler505]

Further to my last... in my case, SamsungMagicianSVC in Windows Services never progresses past Status > STARTING for v7.1.0 whereas the older version v7.0.1 SamsungMagicianSVC successfully starts and progresses to Status > RUNNING.

It would appear the SmasungMagicianSVC is having trouble starting in my case. As mentioned previously I have uninstalled/reinstalled as previously suggested with no success.

[spearson0]

@Growler505  thanks for your comment. It seems that certain machines v7.1.0.770 works fine, like mine and others not. I hope Samsung can look further into this address it.

I've no longer marked it as solved.

[vjayer]

At least whenever it fails to initalizes, I can work around the issue by ending the SmasungMagicianSVC.exe task in the Task Manager (which is left running even when the main SmasungMagician process fails/stops) and restarting Magician

[Kondado]

I was referring to the possibility of downloading an older version, which is currently the only workaround for those of us affected by this issue.

[Growler505]

Thanks spearson0.