04-12-2022 11:05 AM in
I have recently bought the above monitor for my computer. It is connected with a HDMI cable. I also have a xbox connected via HDMI. I have no sound through the monitor, however if in plug in headphones to the computer or the monitor the audio is fine. As the headphones are working via the monitor I am presuming the audio is reaching the monitor. I have done all the usual troubleshooting, updated drivers etc and still no joy!
04-12-2022 12:36 PM in
@Members_dkUHaKJ: Please can you double check the model number of the monitor, located on the sticker on the back of the device, as I am currently unable to find any information relating to the U32J59X. It may be the case that you are required to connect some external speakers, which may explain why you're able to hear the audio through headphones connected directly to the monitor. Alternatively, please check the volume settings, and make sure to use a standard HDMI to HDMI cable, and not an HDMI-DVI cable, when connecting to an external device.
04-12-2022 02:44 PM in