Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S800B Soundbar Alexa Stopped Working

(Topic created on: 07-08-2022 08:54 AM)
TallT
First Poster
Options
Audio & Video

Alexa was working perfectly. Now it no longer responds to voice commands - no lights appear. Restarted the devices, disconnected and readded Alexa in both Samsung and Alexa apps. Mic is on. Very frustrating, any ideas welcomed.

3 REPLIES 3
Elena kroshka
First Poster
Options
Audio & Video

I have same issue on q990b soundbar 

0 Likes
Kev55
Navigator
Options
Audio & Video
Yes I've got the same issue on the S801B - Alexa was working but has now stopped listening. Played around with some my settings and resetting etc but no joy ?
0 Likes
Kev55
Navigator
Options
Audio & Video
I've actually lost patience with this, been faffing around for 2 days now, Alexa doesn't work, it doesn't add to Smartthings straight away, needs several goes. The main thing is it doesn't connect to either of my latest Samsung T.V's 2020 & 2021 models via Wi-Fi - sending it back
0 Likes