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Original topic:

Q-Symphony played through Wi-fi instead HDMI-eARC

(Topic created on: 28-11-2021 10:02 AM)
Mastajacobius
Apprentice
Options
Audio & Video

Hello,

I have Samsung QN90A TV and Samsung HW-Q700A soundbar. I plugged the soundbar into TV via HDMI-eARC cable.
As I said in the title, my problem is that Q-Symphony is only available to play via Wi-Fi connection instead of HDMI-eARC cable.
I can only have soundbar play via HDMI-eARC, but not TV speakers + soundbar, that is only restricted to Wi-Fi.

When I go in Settings > Sound > Sound Output to turn on Q-Symphony:

Only option I get is "TV +[AV] Soundbar Q700A (Wi-Fi)" instead of "TV +[AV] Soundbar Q700A (HDMI-eARC)".

This surely means my audio output is limited when watching content with Dolby Atmos and alike, right?

Also, for whatever reason - whenever I turn on my TV, soundbar doesn't turn on autonatically, so I need to turn on Q-Symphony manually every time....

This is really driving me crazy, I really need some help here please.

Regards,
Masta

21 REPLIES 21
Sail2
First Poster
Options
Audio & Video

 I have a QN90B TV ans Q990B soundbar and it’s the same issue and was like other poster said it drives me crazy too when it’s not working as designed. 
I called Samsung Pro line and the first time resetting like the OP on the sound bar was their solution and it worked for a day or so and now I couldn’t get Q-symphony to work and it would be either TV speaker or the soundbar without the TV+soundbar option showing up.

I called again and this time spent another good hour on the phone and she also suggested the Anynet+ but still didn’t work until I saw this post and my work like other said only on Wifi.

Is the Wi-Fi option for Q-Symphony not as good because it’s compressed signal for the sound?  

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Bodaboi
First Poster
Options
Audio & Video

I just setup the Q700B and even after setting up Anynet+ it wouldn't give me the option for TV+soundbar through HDMI eARC. Only after I signed into the SmartThings app and registered the soundbar did the option come up

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