Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Q-Symphony played through Wi-fi instead HDMI-eARC

(Topic created on: 28-11-2021 10:02 AM)
Mastajacobius
First Poster
Options
Audio & Video

Hello,

I have Samsung QN90A TV and Samsung HW-Q700A soundbar. I plugged the soundbar into TV via HDMI-eARC cable.
As I said in the title, my problem is that Q-Symphony is only available to play via Wi-Fi connection instead of HDMI-eARC cable.
I can only have soundbar play via HDMI-eARC, but not TV speakers + soundbar, that is only restricted to Wi-Fi.

When I go in Settings > Sound > Sound Output to turn on Q-Symphony:

Only option I get is "TV +[AV] Soundbar Q700A (Wi-Fi)" instead of "TV +[AV] Soundbar Q700A (HDMI-eARC)".

This surely means my audio output is limited when watching content with Dolby Atmos and alike, right?

Also, for whatever reason - whenever I turn on my TV, soundbar doesn't turn on autonatically, so I need to turn on Q-Symphony manually every time....

This is really driving me crazy, I really need some help here please.

Regards,
Masta

0 Likes
3 REPLIES 3
Members_BTuXmbc
First Poster
Options
Audio & Video

I am having exactly the same issue with my QN95A TV and the HW-Q700A. I am using the HDMI cable provided in the box

0 Likes
DicedSourApple
First Poster
Options
Audio & Video

Same issue here

0 Likes
Mastajacobius
First Poster
Options
Audio & Video

OP here.
So I did a factory reset on both my TV and soundbar which fixed the problem... sadly I cannot provide any more troubleshoot info as in why and how.
Hope this helps fixing your problem.

0 Likes