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Original topic:

HDMI TV ARC stopped working

(Topic created on: 19-05-2021 10:38 PM)
iando
Journeyman
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I have a Samsung Harman Kardon soundbar (less than a year old) and a 55" Q70T QLED (also less than a year old).

I have a lot of trouble in the past with the bluetooth connection, so gave up and connected the two via HDMI. It was working, but today it stopped all of a sudden. I now cannot get it working again. I have tried:

- Turning both off an on. 
- Reset both the TV and Soundbar
- Tried a new cable (brand new 8k HDMI cable)

The soundbar isn't showing up in the output list in the settings on the TV, so it is as if it isn't even registering that anything is in the port. I am using the HDMI 3 port which is the ARC port. 

Any ideas? I am very disappointed in general with this TV/Soundbar set-up. For the price I paid, I shouldn't have to post to this community as much as I have.

5 REPLIES 5
strawberry cake
Hotshot
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@iando 

 

hello

 

try visiting

Settings →  Sound → Sound Output → 🔉"TV + Soundbar"  

 

😉

 

 


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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iando
Journeyman
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As mentioned, the soundbar isn't showing up at all in the Sound Output list. I can only see TV Speaker, Optical and Bluetooth. 

It is as though it isn't even registering the soundbar as an external device.

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millerman
Pathfinder
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Had a similar problem. Abandoned the ARC idea and stuck with optical. I reset TV and HK sound bar and set up as if new.
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iando
Journeyman
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Hasn't worked for me. I tried to go back to BT, but immediately had issues agin where it kept disconnecting. 

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iando
Journeyman
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Anyone from Samsung want to offer any ideas?

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