30-09-2019 10:31 PM
Hi, I just received my 49in Frame Tv from John Lewis. The picture quality is brilliant, but when the screen shows a dark scene I get a horrible light leak in 3 corners (top left/right and bottom right) It's pretty distracting and goes far into the screen.
Is this normal? The one I saw in-store didn't look like that.
01-10-2019 06:57 AM
I have maybe a little less than that...
Whatever you do... Call John Lewis within 30 days or they won't swap!
01-10-2019 07:41 AM
01-10-2019 09:01 AM
26-07-2020 09:24 AM
Do you have any update? I also have this problem.
29-12-2020 11:13 AM
I have the same issue with my 43in screen The Frame QE43LS03T 2020. This is very unpleasant and uncomfortable. It's a shame for a screen that's supposed to be high end. I would not recommend it, definitly.