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Original topic:

Whatsapp notifications not waking watch or sounding

(Topic created on: 29-09-2021 02:09 PM)
LarryPilkington
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Wearables

I have a Galaxy watch 4.  Normal text message notifications are waking my watch screen and sounding but when I receive a whatsapp message, it comes through to my watch but doesn't wake the screen or make any sound so I only know it's there if I see the dot on my watch screen.  All whatsapp notification settings are as they should be.  Anybody have any suggestions?

26 REPLIES 26
rogersdave77
Helping Hand
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Wearables
Go into wearable app, turn notifications off and back on....it worked for me 🤷
LarryPilkington
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Wearables

the whatsapp notifications?

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LarryPilkington
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I turned the whatsapp notifications off and then on again but didn't work.

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rogersdave77
Helping Hand
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Wearables
All the notifications...on off toggle at top of page
LarryPilkington
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when I go into the wearable app and click notifications there doesn't appear to be an option to turn them all off, only the individual apps.  See attached.

Screenshot_20210929-131850_Galaxy Watch4 Plugin.jpg

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rogersdave77
Helping Hand
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Looks like you have it set to mute 🤷clipboard_image_1632918842381_1632918842381.jpg
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LarryPilkington
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No that only mutes the notifications on my phone if I toggle that on, not the watch.  As per my original post, I get sound notifications on my watch from normal text messages but not from whatsapp notifications.  Doesn't make any sense.

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rogersdave77
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On my phone s21 ultra wearable app looks like this....have you check to wearable app updatesScreenshot_20210929-133217_Galaxy Watch PlugIn.jpg
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LarryPilkington
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Thats weird.  I'm using the same phone.  The wear app I have appears to be up to date as if I go to the play store and open it, it says it was last updated on 2nd September with no option showing to update app.  Maybe your version is the old one.

Screenshot_20210929-140804_Google Play Store.jpg

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