Every time I try and track my runs, walks the health app on the watch pauses at 15min or just after. When I restart it it doesn't then re pause at 30min. I've checked for time limits and can't see any reason for auto pause to active at 15min. And auto pause has been turned off also. Any ideas Samsung?
20-09-2022 08:14 AM in
Is this when the watch auto detect the exercise or when you start the exercise?
If I start the exercise the watch keeps running for as long as I do and gives me updates every lap. However, when it detects walking automatically after 10 minutes it gives the option to record it, after accepting, the watch keeps recording but after a while it says the walk has stopped when clearly I have not. The funny thing about it, it is that it keeps counting the walk.
20-09-2022 09:16 AM in
Did you check if you have a set target for the exercise on the phone's app? For instance, for running the Samsung Health App has four targets option, duration target, distance target, calories target and no target.
Does it stop if you set it to no target?
20-09-2022 09:51 AM - last edited 20-09-2022 09:51 AM
20-09-2022 10:36 AM in
20-09-2022 11:11 AM in
To clear the cache on the phone:
How do I clear the cache on my device? You may need to hook up to a Computer or insert your earphones to enter recovery mode.
I f you follow the steps on the link, you will boot onto the recovery screen and there are several menus.
One of them "Wipe cache partition" which will ask you for confirmation and "Repair apps" which will NOT ask you for confirmation and will reboot the phone. So you should do the Wipe cache partition first and then the Repair apps.
None of those will wipe everything. The phone will keep all the accounts and configuration.
On the recovery screen, pay attention to "Wipe data/factory reset". DO NOT use that menu because that one will wipe everything on your phone and you will need to setup like if it were brand new.
To boot onto the recovery screen connect a USB headset or a computer to the phone. Turn off the phone and when the phone is fully off, press simultaneously the volume up and power buttons until the Samsung logo appears, the phone will go into recovery screen. If you miss it, repeat the power off the phone and start again.
In the recovery screen the volume up and volume down navigate the menu and the power button selects the menu.
On the watch:
Follow the instructions on this link:
How to clear cache
Step 1. Swipe up from your Galaxy Watch Home screen.
Step 2. Tap on the Recent apps icon.
Step 3. You may clear recently opened apps by swiping up on each app shown to close it or go all the way to the left and tap on the Close all icon to clear cache for all apps.
I hope this will help.