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GPS / Samsung Health / Strava on Samsung Watch

(Topic created on: 2 weeks ago)
97 Views
Westhameggandchips
Journeyman
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When I record a fitness activity (walking and cycling) on Samsung Health on my Watch 5 it fails to record my location data or track the route activity. Similarly if I use the Strava App on the watch it takes ages to get a GPS lock, or sometimes not at all. However Google Maps gets a GPS signal straight away.

If I start an activity on the phone using either of Strava or Samsung Health, the phone records the GPS data fine, so my issue must be with either the Strava or SH Apps or the GPS function of the watch?

I'be tired all sorts of settings and even with the new UI 7 download on my phone today, the problem remains, as it did with UI6.1

Has anyone else had this or know of a fix?

Watch 5 and S24+ UI 7.0
3 REPLIES 3
Glenntech
Samsung Members Star ★★
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I suppose to make sure permissions are enabled for location.
Strava can be a bit hit or miss. Lots of places that don't support the software anymore
Make sure the watch software is upto date as well
Svaq
First Poster
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Same problem... Not fixed at all after restoring the watch...

Westhameggandchips
Journeyman
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Are there any Samsung tech employees on here that can help?