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Original topic:

United Kingdom not and option when setting up

(Topic created on: 14-07-2022 04:55 PM)
Lsharpe
First Poster
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‎14-07-2022 04:55 PM in 

Wearables
How do I get past the bit that says choose region or country,  as there is no United Kingdom. 
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3 REPLIES 3
PaulM1
Moderator
Moderator
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‎14-07-2022 05:07 PM in 

Wearables

Hi, @Lsharpe. That's odd that you're not seeing the UK on the regional dropdown. Which of our smartwatches are you trying to set up, and did you purchase it directly from a UK retailer?

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Lsharpe
First Poster
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‎14-07-2022 05:35 PM in 

Wearables
It's watch 4. I think it has come from Hong Kong. It's letting me choose United Kingdom for language, but then not for region.
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PaulM1
Moderator
Moderator
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‎14-07-2022 05:42 PM in 

Wearables

Ah, I see. In that case, it's possible that the Watch4 you purchased might be region-locked.

Which other regions are offered on the dropdown? Please feel free to attach a picture or screenshot, if that is easier.

If you just purchased your Watch4, it might be a good idea to raise this matter with the retailer/seller.