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No restore option/restore times out/devices connected.

(Topic created on: 08-10-2024 02:35 AM)
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I have this problem too (1)

DadaPhone
First Poster
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I'm about ready to lose it. I have a Galaxy Watch 6 Classic 47mm LTE, S24 Ultra combo. My watch refuses to restore after/during factory reset. It's on the same wifi as my phone and they are connected via bt. Samsung cloud backup is on. I can see the backup, It says " when connected to your phone, it will blah blah blah" However I am connected. If I look in my watch settings to backup and restore, there is no restore option, probably because it thinks its not connected still. I can change setting for the wear os companion app on my phone, so they are definitely connected. I have spent time with tech support and they have been of little help. I don't know what to do. What's the point of investing in an ecosystem if if doesn't act like one?

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1 REPLY 1
wiggie01
Pioneer
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Did your watch actually back up before you reset it, as if the restore is blanked out or not there i would think it is because there is no back up to use
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