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Original topic:

Unable to connect my Infinix to Samsung Active 2 - Wearable app is not "Finishing pairing"

(Topic created on: 08-09-2020 02:40 PM)
Ammar1
First Poster
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Wearables

So I just received the Samsung Active 2 watch as a present 4 days ago. 

 

Upon starting the watch, i followed the steps, Download app (connect it) it found my watch instantly, and it continues to the "Finish pairing"  screen on the app.

I waited for an hour nothing. Looked up online,

 

1. followed the steps, rebooted the watch, the phone - didn't work then

2. followed the steps, rebooted the watch, deleted the app cache and plugin etc and then rebooted the phone - didn't work then

Tried it on another phone (Samsung) took a few tries again - worked then.... after 15 min (3rd attempt) it connected.

3. rebooted everything trying to connect on my Infinix and still. this time i left it for 8 hours and it did not connect.

4. followed another tutorial, which said whilst pairing make sure Bluetooth is connected and turned of WiFi and data, still nothing. 

 

Please someone help me, it is supposed to be the easiest thing in the world to connect a "SMART" watch to a "SMART" phone.

 

7 REPLIES 7
UzairKhan
Apprentice
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Wearables

Did you find any solution for this? I'm also facing the same issue. Please help

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Mahadcheema
First Poster
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Wearables

Same issue here

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Mahadcheema
First Poster
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Wearables

Did you find any solutions? 

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xeebeast
First Poster
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Wearables

I am facing same issue too, did anyone find any solution to it

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aawankashif
First Poster
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Wearables

Did you find the solution? I am having the same issue. Watch connects with everyother phone but not with my infinix.

Please share if you found the solution.

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aawankashif
First Poster
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Wearables

Did anyone found the solution. I am having the same issue with infinix. Watch connects with everyother phone but not infinix

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sivanaveen
First Poster
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Wearables

 I am having the same issue

Am Suprised, Why the samsung Community people, wont respond here ... 
here all are facing the same problem and no one got any solution.

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