Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy Buds 3 randomly unpairing with phone

(Topic created on: 26-05-2025 09:20 PM)
208 Views
jnord8729
First Poster
Options

My Galaxy Buds 3 will randomly stop playing music.  When I take a closer look, my buds are no longer listed in the Samsung Wearable app.  The only way to work it is to pull my buds case out of their protective case and hold down the button on the bottom, then re-pair them.

They did this once after having them for about a month when I still had my old S22+, and it has happened a few times since I got my S24 Ultra.  

What's odd is they never lose pairing with my Samsung Galaxy Tab.

I do not have this problem with any other bluetooth device I have paired with my phone.

Is there some way to keep my buds paired with my phone?

0 Likes
5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
Options

Do you have power save on. Maybe keep wearable app on unrestricted under app/battery 

0 Likes
jnord8729
First Poster
Options

Yes.  Adjusting in my ear is step 1.  Pull out of ear and put back is step 2.  Placing earbud back in case, 2 Mississippi, then put back in ear is step 3.  Change earbud is step 4.  Check Galaxy Wear app is step 5.  

Usually problem is fixed at step 1 or 2.  I am asking about the times it's step 5.

0 Likes
Joeeye
Legend
Options
Do you have seamless earbuds connection enabled? Also how many other devices are they paired with?
0 Likes
jnord8729
First Poster
Options

Yes.  One.  However I know the last time I had it happen, I was out with my tablet it's also paired with at home

0 Likes
jnord8729
First Poster
Options

It just happened again yesterday.  I took out my earbuds and put my right bud in.  I heard the "ding" that it connected, pushed play on Spotify and nothing.  Sure enough, the earbuds had unpaired again.  You could no longer see them in Samsung Wear.  To troubleshoot, I waited until I got home to see if they were still paired with my tablet.  Yup!  Sure were.  But there was no attempt to connect to my tablet at the time it unpaired because the tablet was 20 miles away.  

The time before it happened (about 2 weeks ago) was the exact same, only I was 5 miles from my tablet then.

0 Likes