So I just received the Samsung Active 2 watch as a present 4 days ago.
Upon starting the watch, i followed the steps, Download app (connect it) it found my watch instantly, and it continues to the "Finish pairing" screen on the app.
I waited for an hour nothing. Looked up online,
1. followed the steps, rebooted the watch, the phone - didn't work then
2. followed the steps, rebooted the watch, deleted the app cache and plugin etc and then rebooted the phone - didn't work then
Tried it on another phone (Samsung) took a few tries again - worked then.... after 15 min (3rd attempt) it connected.
3. rebooted everything trying to connect on my Infinix and still. this time i left it for 8 hours and it did not connect.
4. followed another tutorial, which said whilst pairing make sure Bluetooth is connected and turned of WiFi and data, still nothing.
Please someone help me, it is supposed to be the easiest thing in the world to connect a "SMART" watch to a "SMART" phone.
Did you find the solution? I am having the same issue. Watch connects with everyother phone but not with my infinix.
Please share if you found the solution.
I am having the same issue
Am Suprised, Why the samsung Community people, wont respond here ...
here all are facing the same problem and no one got any solution.
Hi, I'm having exactly same issue where my infinix note 10 pro is not connecting with my Samsung Gear S3 watch. It's too long that Samsung officials are not providing solution of this. May be i will switch on Huawei now. Worst Experience with Samsung Support!!!